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audioeye-review
07 October 2021
Reviews

AudioEye Review: Compliance, Pricing, Technology And More!

Setting the Standard for Digital Accessibility

AudioEye (NASDAQ: AEYE) is the industry-leading website accessibility solution for 15+ years, with 18 U.S. patents under its wing.

A publicly-traded company, with a market cap of nearly $200M and close to 200 employees, AudioEye’s industry-defining digital accessibility platform delivers website compliance efficiently and affordably for organizations of all sizes.

What started as an R&D company seeking to introduce innovation has grown into the most trusted company with the most robust technology platform in the industry.

Compliance

AudioEye’s solution will ensure your website is compliant with the following legislative requirements:

  • ADA Title 3
  • Section 508
  • WCAG 2.1

* If your site contains videos and/or PDFs, you may encounter additional costs in order to ensure they meet accessibility requirements

Pros & Cons

Pros

✔️30-day Free Trial

✔️75,000+ Clients

✔️Includes Accessibility Statement and Certification

✔️Litigation Support Package and Monthly Compliance Audits

✔️20+ AudioEye Experts hold IAAP Certifications

✔️AI instantly improves the Accessibility Score by an average of 25 points

Cons

❌ Focused on USA and Canadian market – Might not be suitable for European markets

The Secret Sauce: AI with a Human Touch – 24/7 Coverage

While artificial intelligence can go a long way in working to help get your website up to compliance standards, it does not indicate or guarantee full compliance.

Other companies in the website accessibility space today will offer AI solutions, but they aren’t reaching full compliance- and without full compliance, you are liable to lawsuits.

AudioEye is unique in that it offers a combination of AI and human supervision. That means no stone is left unturned when it comes to your website’s compliance.

How Does it Actually Work?

Audioeye leverages its patented technology and vast experience in the digital accessibility space and developed state-of-the-art accessibility tools such as automated scanning and automated fixing of accessibility issues.

AudioEye’s software works in 3 steps: Find, Fix, and Monitor.

Step 1: Find

For each person who visits your site, AudioEye’s automation runs a battery of tests (over 400 of them) to find accessibility errors and risks that prevent people with disabilities from understanding or interacting with your site.

Step 2: Fix

AudioEye automatically fixes most accessibility issues while the page loads, helping to ensure that your site is ADA and WCAG compliant for every visitor. This allows people with disabilities to access your content and reduces the risk of a costly lawsuit.

Step 3: Monitor

AudioEye continuously monitors your site for new accessibility issues with every visitor. As your site content changes, our technology will continue to find and fix issues automatically. The Accessibility score will update in real-time to reflect how your site is doing.

Price Model

AudioEye offers different price packages depending on the number of page views. This ranges from 39$ per month for a basic plan to $499 per month if you opt for a premium plan. The company also offers custom and dynamic pricing packages for enterprise and public sector businesses.

audioeye-pricing-guide

Not sure which plan to purchase? AudioEye is well aware of the complexities and, like most things in life, web accessibility is not a one size fits all solution.

Platform Compatibility

AudioEye is one of the top 5 best solutions in the market today, with thousands of websites under their support. It’s not a surprise then that Audioeye supports all major CMS platforms, including Wix, Shopify, WordPress, and more.

audioeye-accessible-platforms

Ease of Installation

AudioEye has extensive help features, like a knowledge base you can access from the support tab on their website and easy step-by-step guidance on how to install the widget based on the platform you built the website on. If further assistance is needed, AudioEye offers support. Here’s an example of a step-by-step video guide on how to install AudioEye’s plugin on the popular CMS platform WordPress:

Customer Support

Chat Support ★★★★

Very responsive in their business hours, basic questions are answered very quickly.

Tech Support ★★★★☆

AudioEye’s tech support is fairly good.

Account Management ★★★★★

If you have an issue, as an AudioEye customer you can be sure you will receive full support to solve the problem.

Our Verdict

AudioEye is one of the leaders in this industry. A. publicly-traded company with thousands of websites under its wing, AudioEye offers a very unique approach. By combining AI and an expert touch, you can be sure that if you choose AudioEye you will be in good hands.

Still Not Sure? Get a Free Website Scan & See Where Your Business Stands

As part of their vision to make the web accessible, AudioEye offers website owners free website scans to learn where the business is vulnerable and what you will need to change to meet important compliance standards. The market cost for such a service is around $120 for a single web page scan.

Click here and get started with your free audit now. If it turns out that your website has accessibility issues, first it’s great that you are aware of it! If you also decide to protect your website from future lawsuits, why not leverage our unique deal with AudioEye?

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