ADA compliance

All You Need To Know About UserWay – An AI-Powered Accessibility Solution

If you are looking for an upbeat AI-powered accessibility solution for your website, this guide will familiarize you with UserWay – One of the world’s most popular AI-powered accessibility solutions that work without impacting your website’s existing code. It increases compliance to meet the WCAG 2.1, ADA, Section 508 requirements &, EN 301 549, AODA, and more.

UserWay delivers a fully automated and comprehensive, Compliance as a Service ™ solution that measures, monitors, and fixes accessibility violations on your website.

Ensure Your Website Compliance

UserWay’s solution will ensure your website is compliant with the following legislation:

  • ADA Title 3
  • Section 508
  • WCAG 2.1

*If there are videos and/or PDFs on your website, there might be additional costs associated with making them accessible.

Is UserWay Worth It?


✔️Quick and easy process

✔️1M+ website installations

✔️Affordable cost & dynamic pricing

✔️Multiple solutions and services offered

✔️Special monitoring tools for developers

✔️Trusted by governments, NGOs, and other world-leading organizations


❌Customer support is lacking

Price Model

UserWay offers different price packages depending on the number of page views. This ranges from $490 to $2,990 per year. The company also offers custom and dynamic pricing packages for enterprise and public sector businesses, as well as a monthly subscription option.

Userway pricing

Platform Compatibility

UserWay is compatible with more than 20 major CMS platforms, allowing it to work with nearly every website you have.  With more than 830K website installations, UserWay has the freest widget installations on the market.

UserWay is a comprehensive solution that not only offers an affordable AI-powered solution to ensure website compliance, but also various accessibility solutions catered to your organization’s needs.


Ease of Installation

The automated solution installation process is easy and efficient and only requires a single line of Javascript code on your website. The website also offers a simple installation guide for all types of websites and for all the major CMS platforms, as well as a 10-day free trial before committing to a long-term solution.

Automated Solutions 

Option 1

UserWay offers a free widget that offers a variety of accessibility enhancements for your website but is not a fully compliant solution.

Option 2

The paid version offers a fully automated comprehensive solution, including everything to make your website compliant. Including keyboard navigation, screen reader compatibility as well as a built-in screen reader.

Both options are easy to install and user-friendly for disabled people.

Technology & Features

Here’s how UserWay makes your website accessible to people with disabilities:

Front end

The front end of your website needs to be accessible to people who have visual impairments, seizures, and other cognitive problems. UserWay solves this problem by allowing the user to adjust the design and UI of a website, so it perfectly meets their accessibility needs at the WCAG 2.1 AA and AAA levels.

The widget as shown on Coca Cola’s website:


Close-up: Front end functionalities that assist people who are visually impaired:

User way visually impaired

Close-up: Front end functionalities that assist people who have cognitive issues, including seizures:

UserWay cognitive

Back end

UserWay uses machine learning to scan, analyze, and interpret every element on the page the same way a human would. Then, the system automatically fixes accessibility issues it finds using ARIA (Accessible Rich Internet Applications) attributes and various behavior adjustments to provide full context to screen readers, allowing blind users and people who suffer from motor impairment to navigate and browse through sites accurately and seamlessly.

Close-up: Back end functionalities assist people who experience motor impairment and are in need of better keyboard navigation, as well as people who are blind or need screen readers:

Userwayy backend

Customer Support

Chat Support ★★★☆☆

The chat support usually answers within a few minutes, which isn’t as quick as other solutions, but once they respond you can ask the representative basic questions.  The rep will either answer you within the chat or direct you to the correct place on the website.

Account Management ★★★★★

UserWay has dedicated account managers to cater to all your questions.

If you are not sure whether to opt for UserWay, here is what the customers say about it:

UserWay customer support

Our Verdict

With over 1M installations and counting, UserWay is one of today’s market leaders. UserWay is a safe and reliable solution for your website accessibility goals. What makes this solution unique? Its compatibility for businesses of all sizes and its wide range of solutions, along with its beautifully designed widget.

If you’re looking to have ease of mind regarding website accessibility compliance, UserWay is the place you are looking for.

Special Deal for Our Readers

Making your website accessible and ADA compliant is awesome for you and for the disabled community.  Why not make it extra awesome and take advantage of our special and limited-time deal with UserWay?

★  Get The Special Deal:  30% Discount for Our Readers Only  ★ Enter Coupon Code TOPWEB21 at Checkout

Still Not Sure? Get a Free Website Scan & See Where Your Business Stands

If you’re still on the fence, why not check your website for accessibility errors to see where you stand?

UserWay offers website owners and agencies free website scans to learn where the business is vulnerable and what you will need to change to meet important compliance standards. 


For more information and resources on website accessibility, check our guides here:

Still not sure where to begin your digital accessibility journey? Click here and get started with a free accessibility audit of your website now.



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