Quick links

15 November 2021

Bureau of Internet Accessibility (BoIA) Review: Features, Pricing, And More

Attaining website accessibility is a continuous effort, which may make it a daunting task to accomplish.

But luckily, some businesses and brands can help attain website accessibility with ease.

Among the many brands that employ technology advancements and automation, one offers manual services to attain website accessibility.

That said, if achieving website accessibility is on your plan and you’re looking for service providers to work with, you’re in for a treat today!

In today’s article, we’ll be reviewing the Bureau of Internet Accessibility (BoIA). Continue reading to learn more about one of the reputed and pioneers of website accessibility services!

If you want to know more about what are ADA-compliant websites, visit our guide below. 

ADA guide banner

All About BoIA

Bureau of Internet Accessibility (BoIA) is a web accessibility solutions provider that helps businesses eliminate the digital divide. 

The full-service company provides web accessibility solutions for Section 508, WCAG, and ADA compliance.

With over 20 years in the industry, they’re among the pioneers who provide web accessibility services. They’re also one of the most experienced brands for your digital accessibility needs.

Additionally, the Bureau of Internet Accessibility (BoIA) offers full service to help you determine, resolve, and maintain website accessibility

The BoIA team also focuses on manual testing and solutions, reviewing web pages under scenarios representing a range of disabilities.

BoIA Review

Bureau of Internet Accessibility (BoIA) Review

Now that you know about the Bureau of Internet Accessibility (BoIA), it’s time to review their services. Let’s take a closer look at what they have to offer.

Solutions and Features

The Bureau of Internet Accessibility (BoIA) is a full-service company that focuses on achieving, maintaining, and proving website compliance.

This includes ensuring that websites comply with the most current specifications and guidelines for accessibility and content.

They also offer manual reviews, automated audits, remediation services, continuous monitoring, and more.

A11Y Accessibility Testing Platform

BoIA performs risk assessments and audits to resolve website accessibility issues. To do this, the company uses its custom A11Y Accessibility Testing Platform.

Using this platform, BoIA scans your website and other digital assets for various issues, including:

  • Coloration
  • Broken links
  • Alternative text
  • Blinking content
  • Table and form issues

Additionally, the testing platform follows the Web Content Accessibility Guidelines (WCAG 2.1 Level AA), following the WCAG’s four principles.

The accessibility audit also uses assistive technologies to examine the functions and pages of each website.

Then, an industry expert reviews the results during the second testing. This ensures accuracy and helps add more input when necessary.

Since automated testing is integrated with the workflow of the manual testers, this provides a comprehensive view of any accessibility issues.

You can also get a breakdown of all elements that don’t meet WCAG 2.1 A/AA standards.

Accessibility checker

Supported Platforms

Like we’ve mentioned, the Bureau of Internet Accessibility (BoIA) tests for accessibility issues on your websites. However, the company also performs accessibility audits on:

  • Mobile

The Bureau of Internet Accessibility (BoIA) performs audits on mobile applications for both iOS and Android. These ensure that applications are compliant with accessibility standards.

  • Application and Kiosk

BoIA offers manual testing for applications and kiosks. They also have remediation services for these platforms.

  • PDFs and other Document Types

BoIA can help with complying with accessibility standards. They also offer audits on various types of documents, including Word files (.doc, .docx) and Excel files (.xls, .xlsx).


Bureau of Internet Accessibility (BoIA) compliance

Like other website accessibility brands in the industry, BoIA tests for compliance with the WCAG guidelines, they also perform accessibility audits for AODA.

However, the company doesn’t check compliance with the ADA compliance guidelines and section-508 guidelines. Thus, the Bureau of Internet Accessibility (BoIA) checks for adherence to the four WCAG principles:

  • Perceivable: Websites must present information and user interface elements in ways users can perceive.
  • Operable: Navigation and user interface elements must be operable by users (websites should not require interaction that users can’t perform).
  • Understandable: The user interface must be easy to understand and operate.
  • Robust: Content must be robust enough to be interpreted reliably by assistive technologies, including screen readers.


Like other website accessibility solutions providers, the Bureau of Internet Accessibility (BoIA) customizes its services to fit different business needs.

However, customers have the option to start with a free website scan.

This scan identifies accessibility issues and checks the website’s compliance against WCAG 2.1 Levels A and AA.

Pros and Cons

As seen above, the Bureau of Internet Accessibility (BoIA) offers tons of helpful services that can assist you in achieving website accessibility. But of course, there are some limitations to what you can get.

Here are some of the pros and cons that the Bureau of Internet Accessibility (BoIA) has.


  • Offers a manual solution to meet WCAG 2.1 Level AA compliance standards
  • Solutions are tailored to your needs
  • Guarantees full compliance after manual remediation
  • Provides accessibility statement and certification
  • Has a continuous evaluation platform
  • Offers accessibility support and training


  • Manual remediation takes time
  • Can get costly

Customer Support

Upon signing up for their services, the Bureau of Internet Accessibility (BoIA) gives you dedicated personnel. They answer your questions and legal concerns and help you with what you need to maintain compliance with WCAG 2.1.

Additionally, the Bureau of Internet Accessibility (BoIA) also has an interactive support platform available 24/7. It is a self-service support portal, which you can use to access relevant information, FAQs, best practices, and HTML examples. 

Aside from this, the Bureau of Internet Accessibility (BoIA) also provides support through live chat, phone, and email.


Bureau of Internet Accessibility (BoIA) is a full-service brand that provides manual testing and solutions. Its expertise in the industry also ensures that you get 100% compliance with WCAG guidelines.

However, keep in mind that manual remediation is time-consuming. It can also get a bit pricey, depending on your needs.

Overall, the Bureau of Internet Accessibility (BoIA) is a good partner if you’re looking for a website accessibility solutions provider.

While you take your time to decide and choose a company to avail accessibility solutions, start by conducting the audit of your website at Accessibility Checker

Want to find more insightful reviews? Read more below!


Your feedback has been sent. Thank you :)