#boia #webaccessibility
5 minutes

Bureau of Internet Accessibility (BoIA) Review: Features, Pricing & More

Website accessibility and ADA compliance is an ongoing effort, which may make it seem like a daunting task.

Fortunately, some businesses and brands can help you attain website accessibility more easily.

Among the many brands that employ automated technology, one offers manual services that can help you attain website accessibility.

If achieving website accessibility is a part of your plan this year and you’re looking for service providers to work with, you’re in luck.

In today’s article, we’ll be reviewing the Bureau of Internet Accessibility (BoIA). Continue reading to learn more about one of the web accessibility pioneers.

What is BoIA?

The Bureau of Internet Accessibility (BoIA) is a web accessibility solutions provider that helps businesses eliminate the digital divide.

This full-service company provides web accessibility solutions for Section 508, WCAG, and ADA compliance.

With over 20 years in the industry, they’re among the pioneers in this space.

The Bureau of Internet Accessibility (BoIA) can help you determine, resolve, and maintain website accessibility.

The BoIA team focuses on manual testing and solutions, reviewing web pages under scenarios representing a range of disabilities.

BoIA Services

BoIA Services

Now that you know about the Bureau of Internet Accessibility (BoIA), it’s time to review their services. Let’s take a closer look at what they have to offer.

Solutions and Features

The Bureau of Internet Accessibility (BoIA) is a full-service company that focuses on achieving, maintaining, and proving website compliance.

This includes ensuring that websites comply with the most current specifications and guidelines for accessibility and content.

They also offer manual reviews, automated audits, remediation services, continuous monitoring, and more.

A11Y Accessibility Testing Platform

A11Y Accessibility Testing Platform

BoIA performs risk assessments and audits to resolve website accessibility issues. To do this, the company uses its custom A11Y Accessibility Testing Platform.

Using this platform, BoIA scans your website and other digital assets for various issues.

  • Coloration
  • Broken links
  • Alternative text
  • Blinking content
  • Table and form issues

Additionally, the testing platform follows the Web Content Accessibility Guidelines (WCAG 2.2 Level AA) and is based on the WCAG’s four principles.

The accessibility audit uses assistive technologies to examine the functions and pages of each website.

Then, an industry expert reviews the results during a second testing round. This ensures accuracy and helps add more input when necessary.

Since automated testing is integrated with the workflow of the manual testers, this provides a comprehensive view of any accessibility issues.

You can also get a breakdown of all elements that don’t meet WCAG 2.2 A/AA standards.

Supported Platforms

The Bureau of Internet Accessibility (BoIA) tests for accessibility issues on your websites. However, the company also performs accessibility audits on:

BoIA performs audits on mobile applications for both iOS and Android. These ensure that applications are compliant with accessibility standards.

BoIA offers manual testing for applications and kiosks. They also have remediation services for these platforms.

BoIA also offer audits on various types of documents, including Word files (.doc, .docx) and Excel files (.xls, .xlsx).


Bureau of Internet Accessibility (BoIA) compliance

Like other website accessibility brands in the industry, BoIA tests for compliance with the WCAG, they also perform accessibility audits for AODA.

However, the company doesn’t check compliance with the ADA compliance guidelines and section-508 guidelines. These are the WCAG principles that the Bureau of Internet Accessibility (BoIA) checks sites against:

  • Perceivable: Websites must present information and user interface elements in ways users can perceive.
  • Operable: Navigation and user interface elements must be operable by users (websites should not require interactions that users can’t perform).
  • Understandable: The user interface must be easy to understand and operate.
  • Robust: Content must be robust enough to be interpreted reliably by assistive technologies, including screen readers.


Like other website accessibility solutions providers, the Bureau of Internet Accessibility (BoIA) customizes its services to suit different business needs.

However, customers have the option to start with a free website scan.

This scan identifies accessibility issues and checks the website’s compliance against WCAG 2.2 Levels A and AA.

Customer Support

Upon signing up for their services, the Bureau of Internet Accessibility (BoIA) gives you dedicated personnel. They answer your questions and legal concerns and help you with what you need to maintain compliance with WCAG 2.2.

Additionally, the Bureau of Internet Accessibility (BoIA) has an interactive support platform available 24/7. It is a self-service support portal, which you can use to access relevant information, FAQs, best practices, and HTML examples.

Aside from this, the Bureau of Internet Accessibility (BoIA) provides support through live chat, phone, and email.

Pros and Cons

As seen above, the Bureau of Internet Accessibility (BoIA) offers tons of helpful services that can assist you in achieving website accessibility. But of course, there are some limitations to what you get.

Here are some of the pros and cons of the BoIA:

  • Offers a manual solution to meet WCAG 2.2 Level AA compliance standards
  • Solutions are tailored to your needs
  • Guarantees full compliance after manual remediation
  • Provides accessibility statement and certification
  • Has a continuous evaluation platform
  • Offers accessibility support and training
  • Manual remediation takes time
  • Can get costly

How Does BOIA Compare to Competitors?

How Does BOIA Compare to Competitors?

BOIA has some big-name clients and has been in business for over two decades but let’s look at how this web accessibility tool compares to other solutions in this space.

Let’s start with the fact that they offer self-paced, live training, giving you and your employees the chance to learn something valuable during the web accessibility process. And even once you do get started, the customer support is excellent should you hit a roadblock. 

Then there’s the fact that the BOIA solution goes beyond just websites, you can also audit your mobile application as well as any kiosks – this is not an option offered by some other competitor solutions.

In terms of remediation though, BOIA only offers PDF remediation services. If you also need video and audio remediation, you will need to take care of this yourself. 

The final aspect that makes BOIA stand out is that they offer some basic legal compliance assistance should you need it. In fact, they regularly interact and work with law firms.

Unfortunately, it’s hard to compare pricing because unlike other leading competitors such as AudioEye and accessiBe, you need to contact BOIA about pricing.


The BoIA is a full-service brand that provides manual testing and solutions. Its expertise in the industry ensures that you achieve 100% compliance with WCAG guidelines.

However, keep in mind that manual remediation is time-consuming. It can also get a bit pricey, depending on your needs.

Overall, the Bureau of Internet Accessibility (BoIA) is a good partner if you’re looking for a reliable website accessibility solutions provider.

While you take your time to decide, start by conducting an audit of your website on Accessibility Checker

Want to find more insightful reviews? Read more below!

Notify of
Inline Feedbacks
View all comments