Skip to main content
#accessibilitysolution #accessiBe #Userway
September 28, 2023
5 minutes

UserWay vs AccessiBe: Comparing Two Top Accessibility Tools (2023)

Complying with web- accessibility standard is an ongoing effort but a worthwhile one. Luckily, website accessibility tools help make the process a lot easier. 

UserWay and accessiBe are two of the most popular website accessibility solution providers in today’s digital world.

This article will compare these top two providers to help you choose one that meets your needs.

About UserWay and accessiBe

Both Userway and accessiBe were created to simplify the website accessibility process.

Let’s look at the key details of both the accessibility brands at a glance before getting on to a detailed review. 

  • WCAG
  • ADA
  • Section 508 Compliant

accessiBe is another top website accessibility solution provider with the vision of letting everyone enjoy what the digital world has to offer. It aims to make the internet accessible to everyone, regardless of ability.

accessiBe provides users with different services to help them make their websites ADA compliant, including closed captions, video and audio transcriptions, and descriptions.

In addition, this tool analyzes and scans a website and applies the necessary adjustments to make it WCAG 2.1 and ADA compliant.


  • Fast turnaround with a 5 min installation, and 48-hour compliance process
  • 100,000+ clients use accessiBe including legal and government organizations
  • Includes accessibility statement and certification
  • Litigation support package and monthly compliance audits


  • Built specifically for websites and small and medium-sized businesses (SMBs)- some web apps might not be compatible

Existing Clients

  • WCAG
  • ADA
  • Section 508 Compliant

UserWay provides users with advanced website accessibility solutions, ensuring ADA compliance without changing or compromising your website’s existing code. 

This accessibility solution is led by a professional team consisting of world-class engineers, visionaries, and entrepreneurs who have dealt with complicated accessibility protocols and large-scale system deliveries.

They are committed to enabling digital access to everyone by providing a simple way to make a website fully accessible and ADA-compliant. The UserWay widget is widely used by millions of people, including those with disabilities. 


  • Quick and easy process
  • 1M+ website installations
  • Affordable cost & dynamic pricing
  • Multiple solutions and services offered


  • Customer support is lacking

Existing Clients

UserWay vs. accessiBe: Features

UserWay and accessiBe both offer efficient services to help websites meet accessibility requirements. Let’s take a closer look at each site’s core features:

Accessibility Audit 

UserWay’s automated approach involves an AI-driven technology that’s responsible for monitoring and scanning websites. With its Accessibility Scanner, you can scan several pages in less than an hour while fixing issues automatically.

To ensure that the audit is thorough and accurate, the UserWay’s accessibility experts also perform a manual scan. Doing so ensures they are picking up on all issues during the auditing process.

UserWay’s manual accessibility audit report takes at least 12 days to complete. According to UserWay, the more web pages there are, the longer it will take to complete. 

On the other hand, accessiBe only uses an automated approach to evaluate web accessibility compliance. It purely relies on aCe and API to scan a website. aCe is a technology that incorporates the AI engine of accessiBe. 

The process starts with inputting the link to the page or website you want to scan. You then receive a full report on your website’s performance following the WCAG 2.1 test. 

Accessibility Widget 

Both accessiBe and UserWay have an accessibility widget that gives you more control over your web accessibility testing. Both brands allow you to customize the widget to match your site’s design.

UserWay vs. accessiBe: Services

accessiBe and UserWay offer efficient and productive services that help websites achieve ADA compliance. Let’s compare their pricing, customer support, and how easy their integration and onboarding process is.

UserWay vs. accessiBe Services

Integration and Onboarding Process

Both these providers’ integration and onboarding processes only take a short while. accessiBe compares its accessibility technology to Google Analytics or Facebook Pixel installation.  The integration processes are similar too; the only real difference is the platform your site was built on.

What steps do you need to follow for integration?

The steps generally include the following:

  1. Go to your settings and click the Add New Plugin button.
  2. Choose either the UserWay or accessiBe plugin and click Install Now.
  3. Activate and register the plugin.


accessiBe and UserWay offer both ADA and WCAG compliance. With accessiBe, its AI technology offers continuous compliance; it constantly scans and fixes your website to meet any new requirements. With UserWay, websites can achieve ADA compliance after 48 hours.

ADA compliance


These two web accessibility tools are completely customizable, ensuring they match your site. With UserWay, you can customize and change the color of the accessibility button to match the theme of your site.

Customization for ada compliance


accessiBe utilizes automated technology and advanced AI to achieve website accessibility

Once a website is scanned and analyzed, it will be changed and certified as ADA compliant within 48 hours. AI technology also scans the website every 24 hours to ensure the website is always compliant going forward. 

On the other hand, UserWay uses both manual and automated processes. Its automated approach is similar to accessiBe’s. The manual approach is offered to business owners who want to detect unforeseen compliance violations on their websites. 

accessiBe utilizes automated technology and advanced AI

Customer Support 

Both accessiBe and UserWay offer online customer support. However, accessiBe’s online support is only available during business hours.

Both accessiBe and UserWay offer online customer support


accessiBe website scans are free for everyone. You don’t need to pay if you want to know your website’s compliance level.

However, suppose you want to ensure constant ADA compliance. In that case, you would need accessiBe’s compliance tool, priced at $49 per month for small websites. If your website has more than 1,000 pages, expect to pay $349 a month. 


With UserWay, the pricing also starts at $49 a month, allowing constant compliance checks for sites with up to 10 pages. If you need at least 1,000 web pages checked, expect to pay $999 a month. 

When comparing which website accessibility solutions provider is worth paying for, remember that accessiBe offers a 24-hour compliance check. 

What’s more, UserWay’s automated scanner can only regularly flag and identify violations; it cannot perform the remediation functions that accessiBe offers.

Userway pricing image

Which Platform Should You Choose?

Now that we’ve compared these two website accessibility tools in detail, it’s time for you to choose. 

To further help you decide which ADA compliance tool is right for you, we have created a table summarizing the features, pricing, and services. 

Which Platform Should You Choose?

Wrapping Up 

Website accessibility tools ensure that your websites are ADA compliant and accessible to everyone.

accessiBe and UserWay are proven efficient and reliable in helping your websites achieve ADA and WCAG compliance. 

We have compared these two tools according to their features, integration and onboarding process, pricing, customer support, and user base, which should give you all the information you need to make a decision.

You can kickstart your web accessibility journey by scanning your site using the Accessibility checker

Did you find this article helpful? Read and learn more about website accessibility by clicking one of the insightful articles below. 

Accessibility Checker

Scan your website for accessibility related issues for free

Notify of
Inline Feedbacks
View all comments

Your feedback has been sent. Thank you :)