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UserWay vs AccessiBe: Comparing Two Top Accessibility Tools (2024)

Complying with web- accessibility standard is an ongoing effort but a worthwhile one. Luckily, website accessibility tools help make the process a lot easier. 

UserWay and accessiBe are two of the most popular website accessibility solution providers in today’s digital world.

This article will compare these top two providers to help you choose one that meets your needs.

About UserWay and accessiBe

Both Userway and accessiBe were created to simplify the website accessibility process.

Let’s look at the key details of both the accessibility brands at a glance before getting on to a detailed review. 

  • WCAG
  • ADA
  • Section 508 Compliant

accessiBe is another top website accessibility solution provider with the vision of letting everyone enjoy what the digital world has to offer. It aims to make the internet accessible to everyone, regardless of ability.

accessiBe provides users with different services to help them make their websites ADA compliant, including closed captions, video and audio transcriptions, and descriptions.

In addition, this tool analyzes and scans a website and applies the necessary adjustments to make it WCAG 2.1 and ADA compliant.


  • Fast turnaround with a 2 min installation, and 48-hour compliance process
  • 240,000+ clients use accessiBe including legal and government organizations
  • Includes accessibility statement and certification
  • Litigation support package and monthly compliance audits


  • Built specifically for websites and small and medium-sized businesses (SMBs)- some web apps might not be compatible

Existing Clients

  • WCAG
  • ADA
  • Section 508 Compliant

UserWay provides users with advanced website accessibility solutions, ensuring ADA compliance without changing or compromising your website’s existing code. 

This accessibility solution is led by a professional team consisting of world-class engineers, visionaries, and entrepreneurs who have dealt with complicated accessibility protocols and large-scale system deliveries.

They are committed to enabling digital access to everyone by providing a simple way to make a website fully accessible and ADA-compliant. The UserWay widget is widely used by millions of people, including those with disabilities. 


  • Quick and easy process
  • 1M+ website installations
  • Affordable cost & dynamic pricing
  • Multiple solutions and services offered


  • Customer support is lacking

Existing Clients

UserWay vs. accessiBe: Features

Let’s take a closer look at each site’s core features:

Accessibility Audit 


UserWay’s automated solution is responsible for monitoring and scanning websites. With its Accessibility Scanner, you can scan several pages in less than an hour while fixing issues automatically.

To ensure that the audit is thorough and accurate, UserWay’s accessibility experts also perform a manual scan. Doing so ensures they are picking up on all issues during the auditing process.

UserWay’s manual accessibility audit report takes at least 12 days to complete. According to UserWay, the more web pages there are, the longer it will take to complete. 

How You Benefit: Automated AI technology helps speed up the remediation process, getting you to a compliant state more quickly. 


On the other hand, accessiBe only uses an automated approach to evaluate web accessibility compliance. It relies solely on aCe and API to scan a website. accessiBe’s AI engine is built on aCe is a technology. 

The process starts with inputting the link to the page or website you want to scan. You then receive a full report on your website’s performance following the WCAG 2.1 test. 

How You Benefit: accessiBe’s detailed reports provide you with in-depth guidance on what issues to fix, prioritize, and how to correct them. It also gives your team an opportunity for hands-on learning. 

Accessibility Widget 

Both accessiBe and UserWay have an accessibility widget that gives you more control over your web accessibility testing. It also provides your visitors with more control over their experience on your site based on their specific needs. Both brands allow you to customize the widget to match your site’s design.

How You Benefit: Your website will be fully compliant with WCAG and ADA guidelines and your users will enjoy a better experience overall. 

UserWay vs. accessiBe: Services

accessiBe and UserWay both offer efficient and useful services that are aimed at helping websites achieve ADA compliance with ease. Let’s compare their pricing, customer support, integration and onboarding process.

Integration and Onboarding Process

Both providers’ integration and onboarding processes are quick and easy. accessiBe compares its accessibility technology installation to Google Analytics or Facebook pixels. In terms of integration, the only real difference is the platform your site was built on.

What steps do you need to follow for integration?

The steps generally include the following:

  • Go to your settings and click the Add New Plugin button.
  • Choose either the UserWay or accessiBe plugin and click Install Now.
  • Activate and register the plugin.

How You Benefit: Getting set up with either UserWay or accessiBe is quick and easy, taking you one step closer to compliance.


accessiBe and UserWay are compliant with both ADA and WCAG guidelines. The only real difference is that accessiBe’s AI technology offers continuous compliance; it scans and fixes your website to meet any new requirements every 24 hours. 

With UserWay, websites can generally achieve ADA compliance after 48 hours – it all depends on how quickly your team can apply the recommended fixes.

How You Benefit: For businesses that don’t work directly with developers, accessiBe’s automated solution offers faster, ongoing compliance. For businesses that want to be more involved with the remediation process, UserWay’s detailed reports are a learning opportunity and offer a more thorough remediation process. 

ADA compliance


Both web accessibility tools are completely customizable, ensuring they match your site. Businesses can easily customize and change the color of the accessibility button to match the theme of your site.How You Benefit: Through customization capabilities, you can ensure your accessibility widget matches your site’s branding, providing an aesthetically pleasing experience for website visitors.

Customization for ada compliance


accessiBe utilizes automated technology and advanced AI to achieve accessibility compliance. 

Once a website is scanned and analyzed, it will be altered and certified as ADA-compliant within 48 hours. AI technology also scans the website every 24 hours to ensure it is always compliant going forward. 

On the other hand, UserWay uses both manual and automated processes. Its automated approach is similar to accessiBe’s. However, automatic fixes are not applied. Manual remediation services are also available to businesses that want to perform more thorough checks. 

How You Benefit: Automated technology helps speed up the website remediation process, but manual services are available to businesses that need assistance with remediation.  

accessiBe utilizes automated technology and advanced AI

Customer Support 

Both accessiBe and UserWay offer online customer support. However, accessiBe’s online support is only available during business hours. 

How You Benefit: Support is readily available as either a UserWay or accessiBe customer, ensuring you can get to the bottom of any concerns or questions as soon as possible. 

Both accessiBe and UserWay offer online customer support


accessiBe website scans are free for everyone. You don’t need to pay if you want to know your website’s compliance level.

However, for further assistance with compliance, you would need accessiBe’s compliance tool, priced at $49 per month for small websites. If your website has more than 1,000 pages, expect to pay $349 a month. 

With UserWay, the pricing also starts at $49 a month, which includes compliance checks for sites of up to 10 pages. If you need at least 1,000 web pages checked, expect to pay $999 a month. 

When comparing which website accessibility solutions provider is worth paying for, remember that accessiBe offers a 24-hour compliance check. UserWay’s automated scanner can only regularly flag and identify violations; it cannot perform the remediation functions that accessiBe offers.

How You Benefit: Smaller websites that would prefer a more hands-off approach to compliance would be better off with accessiBe’s solution. Larger businesses that would prefer to understand WCAG compliance at a deeper level may prefer what UserWay has to offer. 

Pros & Cons


accessiBe provides different services that are designed to make it easier to comply with ADA requirements, including closed captions, video and audio transcriptions, and color contrast adjustments. This tool also scans and audits a website before automatically applying the necessary adjustments to make it WCAG 2.1 and ADA compliant. Scans are run every 24 hours. 


  • Simple and affordable
  • Fast 2 min installation and 48-hour compliance process
  • 240,000+ clients use accessiBe, including legal and government organizations
  • Includes accessibility statement and certification
  • Litigation support package and monthly compliance audits
  • 7-day free trial
  • Account managers will guide you through the product, pricing, and any questions you may have regarding implementation


  • Built specifically for websites and small and medium-sized businesses (SMBs)- some web apps might not be compatible
  • Media remediation may require additional services as it’s not included with the accessWidget installation
  • An initial learning curve is required
  • Some users may find the selection of accessibility options overwhelming
  • Relies on JavaScript, which is often disabled on some browsers


This accessibility solution was developed by a professional team of world-class engineers, visionaries, and entrepreneurs who have dealt with complicated accessibility protocols and large-scale system deliveries.

You only need to implement a single line of code to automatically scan your website for accessibility issues. A detailed report will then outline what issues you need to prioritize and what steps need to be taken to correct them. 


  • Quick and easy setup process
  • 1M+ website installations
  • Affordable, dynamic pricing
  • Multiple solutions and services offered
  • Special monitoring tools for developers
  • Trusted by governments, major retailers, and financial institutions


  • Customer support is lacking
  • Scans are not automated
  • Variety of features can be overwhelming to new users
  • Widget could slow down website performance
  • Free plan is limited

Which Platform Should You Choose?

Now that we’ve compared these two website accessibility tools in detail, it’s time for you to choose. 

To further help you decide which ADA compliance tool is right for you, we have created a table summarizing the features, pricing, and services. 

Table Userway vs accessiBe

Wrapping Up 

Website accessibility tools ensure that your websites are ADA compliant and accessible to everyone.

accessiBe and UserWay are proven efficient and reliable in helping your websites achieve ADA and WCAG compliance. 

We have compared these two tools according to their features, integration and onboarding process, pricing, customer support, and user base, which should give you all the information you need to make a decision.

You can kickstart your web accessibility journey by scanning your site using the Accessibility checker

Did you find this article helpful? Read and learn more about website accessibility by clicking one of the insightful articles below. 

Accessibility Checker

Scan your website for accessibility related issues for free

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