Compliance
accessiBe and UserWay are compliant with both ADA and WCAG guidelines. The only real difference is that accessiBe’s AI technology offers continuous compliance; it scans and fixes your website to meet any new requirements every 24 hours.
With UserWay, websites can generally achieve ADA compliance after 48 hours – it all depends on how quickly your team can apply the recommended fixes.
How You Benefit: For businesses that don’t work directly with developers, accessiBe’s automated solution offers faster, ongoing compliance. For businesses that want to be more involved with the remediation process, UserWay’s detailed reports are a learning opportunity and offer a more thorough remediation process.
Customization
Both web accessibility tools are completely customizable, ensuring they match your site. Businesses can easily customize and change the color of the accessibility button to match the theme of your site.How You Benefit: Through customization capabilities, you can ensure your accessibility widget matches your site’s branding, providing an aesthetically pleasing experience for website visitors.
Automation
accessiBe utilizes automated technology and advanced AI to achieve accessibility compliance.
Once a website is scanned and analyzed, it will be altered and certified as ADA-compliant within 48 hours. AI technology also scans the website every 24 hours to ensure it is always compliant going forward.
On the other hand, UserWay uses both manual and automated processes. Its automated approach is similar to accessiBe’s. However, automatic fixes are not applied. Manual remediation services are also available to businesses that want to perform more thorough checks.
How You Benefit: Automated technology helps speed up the website remediation process, but manual services are available to businesses that need assistance with remediation.
Customer Support
Both accessiBe and UserWay offer online customer support. However, accessiBe’s online support is only available during business hours.
How You Benefit: Support is readily available as either a UserWay or accessiBe customer, ensuring you can get to the bottom of any concerns or questions as soon as possible.
Pricing
accessiBe website scans are free for everyone. You don’t need to pay if you want to know your website’s compliance level.
However, for further assistance with compliance, you would need accessiBe’s compliance tool, priced at $49 per month for small websites. If your website has more than 1,000 pages, expect to pay $349 a month.
With UserWay, the pricing also starts at $49 a month, which includes compliance checks for sites of up to 10 pages. If you need at least 1,000 web pages checked, expect to pay $999 a month.
When comparing which website accessibility solutions provider is worth paying for, remember that accessiBe offers a 24-hour compliance check. UserWay’s automated scanner can only regularly flag and identify violations; it cannot perform the remediation functions that accessiBe offers.
How You Benefit: Smaller websites that would prefer a more hands-off approach to compliance would be better off with accessiBe’s solution. Larger businesses that would prefer to understand WCAG compliance at a deeper level may prefer what UserWay has to offer.
accessiBe
UserWay
