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UserWay vs accessiBe: Comparing Two Top Accessibility Tools (2025)

#accessibilitysolution #accessiBe #Userway
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Pedro Velhinho
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Our unique research methodology for digital accessibility combines user testing, feature analysis, and hands-on experience. We review various remediation software and platforms to provide top recommendations.

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Pedro Velhinho
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Complying with web accessibility standards is an ongoing effort, but a worthwhile one. Luckily, website accessibility tools help make the process a lot easier. 

UserWay and accessiBe are two of the most popular web accessibility solution providers around today, and if you’re wondering which tool is a better fit for your organization, we’re about to unpack all of the details you need to know. 

About UserWay and accessiBe

Both Userway and accessiBe were created to simplify the website accessibility process.

Let’s look at the key features of both accessibility brands at a glance before getting into a detailed review. 

accessiBe-small-logoaccessiBe
  • WCAG
  • ADA
  • Section 508 Compliant

accessiBe designed its offering with the vision of giving everyone the chance to enjoy what the digital world has to offer, regardless of ability.

accessiBe makes it easier for businesses to make their websites ADA compliant by offering services such as automated scans, manual audits, screen reader and keyboard navigation support, and ongoing scans every 24 hours. 

Pros
  • 2 min installation process
  • 240,000+ clients use accessiBe
  • Accessibility statement and certification available
  • Litigation support packages
Cons
  • Built specifically for websites and small and medium-sized businesses (SMBs)
Existing Clients
British Airways Logo
Nintendo Logo
seiko logo
panasonic logo
UserWay
  • WCAG
  • ADA
  • Section 508 Compliant

UserWay provides businesses with advanced website accessibility solutions, ensuring ADA compliance without changing or compromising your website’s existing code. 

This accessibility solution is led by a professional team consisting of world-class engineers, visionaries, and entrepreneurs who have dealt with complicated accessibility protocols and large-scale system deliveries.

Pros
  • Quick and easy setup process
  • 1M+ website installations
  • Dynamic pricing
  • Multiple solutions and services offered
Cons
  • Can be pricey once you start adding extras
Existing Clients
fiverr logo
beyond meat logo
fujitsu logo
payoneer logo

UserWay vs. accessiBe: Features

Let’s take a closer look at each site’s core features:

Accessibility Audits

UserWay

UserWay provides a comprehensive approach to web accessibility through both automated and manual auditing services.

Their automated accessibility audits deliver continuous monitoring and identify issues in real time to help organizations stay aligned with evolving WCAG and ADA standards. This proactive system ensures that accessibility gaps are quickly flagged, tracked, and prioritized for remediation across both desktop and mobile.

userway web accessibility monitoring

Complementing this, UserWay also offers manual audits, which are performed by expert accessibility professionals who provide in-depth evaluations of a site’s structure, content, and user experience. Reports can be generated in 14 – 30 days, but it all depends on the size of the site.

Together, these solutions give businesses a clear roadmap to compliance by combining the speed and efficiency of AI-powered automation with the accuracy and insight of human expertise.

accessiBe

accessiBe has a very similar offering in the sense that customers can choose between automated scanning solutions as well as expert manual audits. 

Their automated, AI-powered tool is designed to assess a website’s accessibility status in a matter of seconds. Simply enter your URL and a free downloadable report will be delivered to your inbox.

Each report outlines key accessibility barriers, such as missing alt-text, insufficient keyboard navigation, color-contrast issues, and structural compliance against WCAG 2.1 AA and other standards.

You’ll see exactly which issues need remediation and have a strong starting point for your accessibility journey.

accessiBe accessscan feature

If you would prefer to have the assistance of an accessibility expert, that is available, too.

The site assessments cover the user journey, a site’s ease of use, and its compatibility with assistive technologies. Complimentary post-audit support and a 30-minute consultation with an accessibility expert is also included.

Accessibility Widgets

Both accessiBe and UserWay have an accessibility widget that gives you more control over your site’s accessibility.

Once installed, these widgets show up on the front end of your website and provide your visitors with more control over their experience based on their specific needs. 

Users can either select a specific profile, such as seizure-safe, vision impaired, ADHD-friendly, and keyboard navigation, or they can make adjustments to specific elements on the site, including font re-sizing, color contrast changes, and stopping animations.

accessiBe Access Widget

UserWay vs. accessiBe: Services

Integration and Onboarding

Both UserWay and accessiBe offer streamlined integration paths that aim to get your website’s accessibility features up and running with minimal technical friction.

UserWay

UserWay customers can add their websites directly on the platform under the Tools and Integrations menu.

However, if you are using a CMS platform such as WordPress, you can install the widget as a plugin and activate it as you usually would.

As for the actual setup, this is also designed to be straightforward. There’s no need for heavy code changes or lengthy manual configurations. You simply apply the widget, ensure it’s active, and then monitor your dashboard from there.

accessiBe

accessiBe also provides a variety of installation options depending on your site’s platform, and onboarding is built for speed and minimal disruption, especially for CMS platforms.

Installation is as easy as embedding a few lines of code on your site, which you will find under the License details on your accessiBe dashboard.

Compliance

accessiBe and UserWay are both compliant with the latest WCAG guidelines, which aligns with legislations such as the ADA and Section 508. The only real difference is that accessiBe’s AI technology offers continuous compliance by scanning your website every 24 hours. 

For businesses that don’t work directly with developers, accessiBe’s automated solution offers faster, ongoing compliance, and for businesses that want to be more involved with the remediation process, UserWay’s detailed reports are a learning opportunity. 

ADA and WCAG guidelines

Customization

Both web accessibility tools are completely customizable, ensuring they match your site. Businesses can easily customize and change the color of the accessibility button to match the theme of your site, which provides an aesthetically pleasing experience for website visitors.

Automation

accessiBe and UserWay both utilize automated technology and AI to help customers achieve their accessibility goals. 

Once a website is scanned and analyzed, you will receive a report that outlines the most pressing issues on your website. 

UserWay does offer more detailed reports, though, and they make it easy to export tasks to platforms like Jira and Trello, which means dev teams can keep track of their tasks.

Customer Support 

When it comes to customer support, both UserWay and accessiBe provide multiple options.

UserWay offers a Help Center with guides, email support, and 24/7 live chat directly on its website, alongside a Litigation Support Program for clients facing accessibility-related legal issues.

accessiBe also offers a very structured Support Center with dedicated sections for installation, customization, troubleshooting, and account management, plus the ability to chat to a live support agent between 9 am and 5 pm EST or via email.

Like UserWay, they also run a Litigation Support service, but accessiBe adds features such as a dedicated case manager, ADA attorney consultation, and even financial pledges toward legal defense.

Pricing 

accessiBe website scans are free for everyone. You don’t need to pay if you want to know your website’s compliance level.

However, if you would like to add their accessWidget to your site, prices start at $59 per month for small websites. If your website has more than 100,000 web visits per month, expect to pay $479 a month. 

With UserWay, their widget pricing starts at $49 per month, which includes unlimited website pages. If you need more than that, the cost will be $149 per month or you can request a custom plan. 

Smaller websites that would prefer a more hands-off approach to compliance would be better off with accessiBe’s solution, while larger businesses that would prefer to understand WCAG compliance at a deeper level may prefer what UserWay has to offer. 

accessiBe Pros and Cons
What we like
  • Simple and affordable
  • Fast 2 min installation
  • 240,000+ clients use accessiBe, including legal and government organizations
  • Includes accessibility statement and certification
  • Litigation support package and monthly compliance audits
  • 7-day free trial
  • Account managers will guide you through the product, pricing, and any questions you may have regarding implementation
What we dislike
  • Built specifically for websites and small and medium-sized businesses (SMBs)- some web apps might not be compatible
  • Live chat hours are limited to a specific time zone
  • An initial learning curve is required
  • Some users may find the selection of accessibility options overwhelming
UserWay Pros and Cons
What we like
  • Quick and easy setup process
  • 1M+ website installations
  • Dynamic pricing
  • Multiple solutions and services offered
  • Special monitoring tools for developers
  • Trusted by governments, major retailers, and financial institutions
What we dislike
  • Add-on services can be pricey
  • Variety of features can be overwhelming to new users
  • Widget could slow down website performance
  • Free widget is limited

Wrapping Up 

accessiBe and UserWay are proven to be efficient and reliable in helping your websites achieve ADA and WCAG compliance.

We have compared these two tools according to their features, integration and onboarding process, pricing, customer support, and user base, which should give you all the information you need to make a decision.

Did you find this article helpful? Read and learn more about website accessibility by clicking one of the insightful articles below. 

How we reviewed this article
  1. Current version
  2. Modified October 21, 2025

    What we changed

    This review was updated to reflect the most recent updates to services and features

  3. Modified January 3, 2025

    What we changed

    Tools were evaluated and feedback was updated for 2025

  4. Modified April 25, 2024

    What we changed

    Article was reviewed by an expert

  5. First Draft of the Article February 7, 2024

With over 14 years of experience in digital strategy, Casandra helps global brands create accessible, user-friendly online experiences. She’s deeply passionate about web accessibility and committed to making online content inclusive for everyone, regardless of ability. Casandra has spent years studying WCAG guidelines, accessibility tools, and assistive technologies to better support businesses in building compliant websites. Her goal is to educate teams across all industries on the importance of digital inclusion and empower them to create content that truly works for everyone.

Ritvik is a dedicated IAAP-certified Accessibility Expert with over 5 years of hands-on experience in making the digital world more inclusive. Specializing in WCAG 2.1 and 2.2, ADA, and Section 508 compliance, Ritvik has successfully completed over 150 accessibility projects. With expertise in assistive tools like JAWS, NVDA, VoiceOver, and TalkBack, Ritvik ensures comprehensive accessibility testing and provides detailed, actionable recommendations for developer teams.

Pedro has spent over a decade helping digital platform owners meet and exceed WCAG compliance standards. As a trusted accessibility consultant, he brings a sharp eye for inclusive design and in-depth knowledge of the latest standards, ensuring our content aligns with best practices for digital accessibility, usability, and assistive technology compatibility. Pedro’s mission is clear: to make the web a more inclusive space for everyone.

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