Dana is a recognized leader in User Experience and Inclusive Design, with a specialized focus on digital accessibility. Dana currently serves as Head of Accessible Design and Senior Creative Director at Level Access.
Drawing on personal lived experience of disability, Dana challenges designers to treat inclusion and accessibility as the foundation of richer, more immersive experiences.
Episode Description
What if accessibility and beauty weren't opposites? In this episode of Web Access Matters, host Pedro Velhinho sits down with Dana Randall, an executive creative director, content creator, and a leading voice at the intersection of inclusion, design, and accessibility to challenge the idea that accessible products have to be clinical or dull.
Dana explains why true accessibility starts at the brief rather than a WCAG checklist, the most common mistakes brands make when retrofitting accessibility and how AI is upending the software development lifecycle to the point that "shift left" may be on its way out.
She also shares how Ramsay Hunt syndrome left her suddenly physically disabled, and how a single flashing motion-graphic subway ad changed the entire course of her career.
Main Discussed Topics
Why accessible products are too often treated as the opposite of beautiful.
Starting accessibility at the brief and product inception, not with a compliance checklist.
The limits of WCAG for neuroinclusive and sensory design.
Levels of accessibility maturity in large enterprises.
AI's impact on accessibility and how it's disrupting the software development lifecycle
Motion design as a real-world safety issue, not just a nuisance.
Takeaways
Beautiful and accessible aren’t opposites.
There is no reason accessible or inclusive products can’t be beautiful.
“Dull accessibility” stereotype to the field’s engineering roots: engineers solving a contrast problem default to black-and-white, because design isn’t their focus.
The fix is educating designers on their role in accessibility.